Application Tech Support Practitioner
Project Role Description :
Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills :
Network Security Operations
Good to have skills :
Palo Alto Networks Firewalls
Minimum
2 year(s) of experience is required
Educational Qualification :
Any Graduate
Key Reponsibilities :
- Must act as the ongoing interface between the client and technical team
- Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge
- Network Security Operations, Routing and switching, F5 LTM, GTM, APM or ASM
- Experience in one or more of these technologies Checkpoint, Fortinet
- Minimum 4 years of experience in core Network Security experience
- Experience in Good analytical, troubleshooting and problem-solving skills
- Good communication and collaboration skills Flexibility to work in shifts and provide after-work hours and weekend on-call support as and when required
NA