AddressPlease find below the Job description:
1. To Review client requirements and guidelines. Prepare project related documents, templates, and update the same to in-house team.
2. Should possess strong domain knowledge and act as a point of contact for their domain in case of any requirement.
3. To provide the project-specific trainings.
4. To Review the content (Concepts, factual correctness, calculations, language, formatting styles, Etc.) Developed by in-house team and ensure that the content meets the high-quality standards.
5. To Check and edit text thoroughly for correct grammar, punctuation, syntax, usage, style, format, consistency and client guidelines. Edit test questions and other assessment materials produced by in-house team.
6. To perform editorial reviews of all types of content at all stages of production. Other responsibilities include raising queries, sharing timely feedback, working with teams & departments to ensure creating 100% error free content.
7. To be available as a point of contact for tasks/projects allocated and provide detailed updates regarding the same.
8. Should Act as a real mentor to subject experts and clear doubts/queries raised by them.
9. To Prepare team production and performance report on daily basis and share with management. Should be able to analyse, suggest and implement improvement plans.
10. Should be able to handle at a least a team of 15-20 experts.
11. Should be able to work on multiple projects as per the requirement.
12. Should have the ability to motivate the team to achieve their targets.
13. To manage the day to-day operations with a team of QC & SME and meet the required service levels, quality and productivity.
14. Conducting daily team hurdles.
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