Production Support Analyst jobs

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SR. TECH. SUPPORT ANALYST(L3 SUPPORT, JAVA, TOMCAT, APACHE, SQL)

Interface with customers via telephone, email, WebEx or Teams sessions. Troubleshoot, reproduce, debug, and diagnose customer issues,. Provide prompt and accurate responses to customers within our SLA. Log software defects using...

CompanyVisa
AddressBengaluru, Karnataka
CategoryIT
Date Posted 2 months ago See detail

Sr. Tech. Support Analyst(L3 Support, Java, Tomcat, Apache, SQL)

Visa

Bengaluru, Karnataka

Interface with customers via telephone, email, WebEx or Teams sessions. Troubleshoot, reproduce, debug, and diagnose customer issues,. Provide prompt and accurate responses to customers within our SLA. Log software defects using...

Collections Support Analyst

Accenture

Hyderabad, Telangana

Skill required: Social - Service Desk Non-Voice SupportDesignation: Collections Support AnalystQualifications:Any Graduation Years of Experience:3 to 5 years Accenture is a global professional services company with leading capabil...

Product Analyst

Upstox

Mumbai, Maharashtra

Gather and share insights on daily operations, features, and customer behaviours to aid the product team in uncovering, refining, and envisioning improvements. Monitor key metrics and track product performance to measure the impac...

OMS Support Analyst

Systems Plus

Pune, Maharashtra

Monitor Email sent to eCOM Production Support Team. Monitor all reports that are produced by eCOM Production Support Team to ensure the health of all areas of the eCommerce Landscape. Monitor all notifications sent to eCOM Product...

Product Support Specialist

Zomentum

Bengaluru, Karnataka

The ChannelPro Network Readers' Choice Award for Best Sales and Marketing Automation 2021. Best Solution Presentation 2021 by The ASCII Group community of independent North American IT MSPs, VARs and solution providers. Best Marke...

Associate Product Analyst

Zeomega Infotech

Bengaluru, Karnataka

Manage product life cycle from strategic planning to tactical activities. Accountable to own & maintain the functionalities for assigned modules/group of modules. Be an expert on assigned product components & understand our compet...

Junior Technical Support Analyst

Veryx Technologies

Chennai, Tamil Nadu

Ticket registration, attend to customer phone calls & chat messages. Respond to user emails and social media messages if any. Provide product information and basic demo of the product. Collect customer requests and data. Conduct b...

Sales Support Analyst

Franklin Templeton Investments

Hyderabad, Telangana

The Sales Admin Team works in close coordination with US teams to provide personalized and quality services to our Wholesaling teams. They need to manage administrative responsibilities of the Wholesaling Team whilst using Frankl...

Technical Support Analyst

A Client Of Freshersworld

Nasik

Deploying software, utility upgrades, applicationsLogging client queries using service management tools to record each & every queryDetect, record, and classify the incidents & provide initial incident supportInvestigate, prioriti...

Technical Support Analyst

A Client Of Freshersworld

Port Blair, Andaman and Nicobar Islands

Deploying software, utility upgrades, applicationsLogging client queries using service management tools to record each & every queryDetect, record, and classify the incidents & provide initial incident supportInvestigate, prioriti...

Product Support Supervisor

Oracle

Bengaluru, Karnataka

8 to 10+ years total experience, 3 to 4+ experience as a Team leader Experience in handling customer service voice process In-depth knowledge of performance metrics Excellent knowledge on MS Excel, PowerPoint, PowerBI Excellent c...

Senior Support Analyst

Bnp Paribas

Chennai, Tamil Nadu

The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. BNP Paribas has implemented a Corporate Social Responsibility approach in all its acti...

Product Analyst

Integrichain

Pune, Maharashtra

Document detailed requirements & solution design as elicited by the user community, technical team and other product management stakeholders. Analyze and consult on feature, enhancements or other requests. Interprets requirements...

SENIOR ENGINEER - PRODUCTION SUPPORT

Paycraft

Mumbai, Maharashtra

Daily operational activities for Projects & Monitoring all servers and transactions. Complete issue reporting and tracking till closure in ticketing tool. Ensuring Minimum escalations form clients and within the organization. Meet...

Production support engineer

Klub Works

Bengaluru, Karnataka

technical support. software. stakeholder engagement....

Production Support Generalist

Ares Management

Mumbai, Maharashtra

Primary responsibility is to administer and support the Windows Servers, SQL databases, Network Infra, including monitoring of system, databases, and application health to ensure higher system performance and maximum uptime. Prio...

Associate, Technology Service Desk/On-Site Support Analyst II

The Bank Of New York Mellon Corporation

Pune, Maharashtra

Provides support to all IT-related activities and initiatives using established procedures, including guidance, assistance, coordination and follow-up on straightforward IT problems and ensures resolution. We support wellbeing and...

Product Analyst

Master Trust

Delhi

Minimum experience of 2-5 years in similar role. Exceptional written and oral communication abilities. Proficient with Excel, PowerPoint. Excellent communication & pleasing personality. Ability to work alone with Initiative. Work...

L2 Production Support

Virtusa

Chennai, Tamil Nadu

T3 - L2 Application Support Resources required: 4 to 5 years of IT experience with Level 2 Application Production support, ITIL Technical Skills - Unix/Linux, Unix scripting , Oracle SQL , Autosys, Excellent Communication Skills,...

Azure Production Support

Infosys

Hyderabad, Telangana

Design, implement, and manage Azure-based solutions for optimal performance and scalability. Experience working with or using Azure technologies such as virtual machines, blob, queues, tables, Cloud Services, web apps, functio...

Senior Production Support - Compliance Apps

Idfc First Bank

India

Build and maintain relationships with all IT units to ensure that IT-delivered services and end-user productivity goals are understood and exceeded. Track resolution of all open issues, be part of the solutioning team for war room...

Compensation Support Analyst - Bangalore

Sirva

Bengaluru, Karnataka

Compensation Services: Preparation and Review of international and domestic assignment cost estimates, relocation cost of living and lump-sum calculations, relocation payroll processing, global compensation collection, assignment...

Senior Product Analyst - X Delivery

Boston Consulting Group

Delhi

Create and manage a dynamic roadmap (with Product Manager) that aligns development efforts with business goals and user needs. Lead cross-functional teams in a Scrum or Agile environment, facilitating sprint plannings, daily stan...

Client Support Analyst

Colmore

Karnataka

Daily monitoring of the organizations Client Support workflow system; JIRA, executing the appropriate actions for each ticket received in accordance with the agreed procedures and defined Service Level terms for each Client. Acc...

Product Support Specialist

Qualcomm

Hyderabad, Telangana

General Summary Product Support Specialists using Salesforce.com unified support platform to receive support tickets related to the Qualcomm Aware Platform. Support contexts range from device support, software upgrades, capabilit...

Customer Acceptance & Product Support Engineer

Transaction Network Services

Noida, Uttar Pradesh

Experienced Quality Assurance Engineer (Telecom Application Software) for providing Customer Acceptance and product Support. Work closely with Engineering, Quality Assurance, Deployment teams to ensure highest level of Software q...

Product Support Associate

Newfold Digital

Mumbai, Maharashtra

Troubleshooting technical issues associated with the use of products and services offered to our customers Following up with clients to ensure the problem is resolved. Handle internal and external escalations via emails/calls Int...

Support Analyst

Excelencia Itech Consulting Pvt Ltd

Chennai, Tamil Nadu

Provides comprehensive technical support for SaaS based products used by ACORD customers. Research, resolve, and respond to issues received via chat, calls, email, ticketing system, all in a timely manner, in accordance with defi...

Java Production Support (L2)

Initiatefirst.

Bengaluru, Karnataka

Experience: 4 to 6 Years. L2 Production Support experience. Should have experience in Java. Good experience in root cause analysis. Experience in handling production issues. Debugging experience. Any Graduate....

Product Analyst

Omnirio

Pune, Maharashtra

Document business needs, issues and challenges using a variety of analytical skills, techniques, and resources. Passionate about research and analysis in the corporate environment. Proactive attitude; adapts to changing priorities...