Global Service Desk jobs
Now available 58 results are consistent
Sort by:relevance - date
GLOBAL SERVICE DESK MANAGER
Manage the day to day operations of the 24/7 Global Service Desk team - working across multiple geographical locations providing phone, email, and live chat support in line with the agreed Service Level Agreements. Serve as the se...
| Company | Intouchcx |
|---|---|
| Address | Hyderabad, Telangana |
| Category | Customer Services & Support |
| Date Posted | 2 months ago See detail |
Global Service Desk Manager
Intouchcx
Hyderabad, Telangana
Manage the day to day operations of the 24/7 Global Service Desk team - working across multiple geographical locations providing phone, email, and live chat support in line with the agreed Service Level Agreements. Serve as the se...
2 months ago seen See more...
- View all Intouchcx jobs - jobs in Telangana
Global Service Desk Dispatch Service Shift Lead
Esp Global Services
Pune, Maharashtra
experienced in driving customer service performance. team's engagement. To lead the Shift Teams performance, productivity, utilisation, and workloads, ensuring that all contractual service levels are achieved, and high levels of...
2 months ago seen See more...
- View all Esp Global Services jobs - jobs in Maharashtra
Global Service Desk Customer Service Analyst
Esp Global Services
Pune, Maharashtra
Strong in communication. Must have exp. on Chat, mails and voice process. Handle all inbound and outbound customer contact to the Global Service Desk, ensuring the highest level of customer experience is delivered at all times. Re...
2 months ago seen See more...
- View all Esp Global Services jobs - jobs in Maharashtra
Engineer - Global Service Operations
Tata Communications Ltd, Pune
Pune, Maharashtra
Undisclosed
Demonstration of problem-solving skills. Prior experience in providing technical support in fast paced, high availability, 24X7 environments. Knowledge of network, operation systems. Maintaining, administering, upgrading, and trou...
a month ago seen See more...
Global Services Process Risk Advisor
Security And Safety Things
Bengaluru, Karnataka
Unspecified
Audit Management: support during internal and external audits in GS service scope (in cooperation with e.g., C/AU). Support sustainable process improvement by deriving lessons learned for recurrent findings and discussing appropri...
a month ago seen See more...
- View all Security And Safety Things jobs - jobs in Karnataka
Graduate Service Desk Analyst
Snc-Lavalin Fayez Engineering
India
Unspecified
First point of contact for all end user reported issues or requests. Typically provides technical support for Internal and External customers. Responsible for providing the first line of telephone technical support of hardware, Op...
a month ago seen See more...
- View all Snc Lavalin Fayez Engineering jobs
Graduate service desk Analyst
Snc-Lavalin Fayez Engineering
India
Unspecified
First point of contact for all end user reported issues or requests. Typically provides technical support for Internal and External customers. Responsible for providing the first line of telephone technical support of hardware, Op...
a month ago seen See more...
- View all Snc Lavalin Fayez Engineering jobs
Service Desk Specialist
Pacific Consulting
Patna, Bihar
Primary responsibility is user support and customer service. Being present and available to clients requiring technical assistance. Respond to questions from all emails and callers. Become familiar with each client and their respe...
a month ago seen See more...
- View all Pacific Consulting jobs - jobs in Bihar
Service Desk Specialist
Hemmersbach
Netherlands - Ijmuiden
Monitoren en afhandelen van incidenten in het ticketingsysteem. Contact met de klant via telefoon of e-mail. Actief contact en troubleshooten met onze engineers (technische ondersteuning). Monitoren van de juiste tijdlijnen (SLA)...
a month ago seen See more...
- View all Hemmersbach jobs
Service Desk Technician L1
Cgi Inc
Bangalore, Karnataka
Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and p...
a month ago seen See more...
- View all Cgi Inc jobs - jobs in Bangalore
IT Service Desk Analyst I
Arrow Electronics, Inc.
Bengaluru, Karnataka
Help Desk Analysts are on the frontline of customer support. They are focused on helping to resolve technical issues end users encounter, or connecting those users with more intensive IT support, when needed. A Tier 1 Help Desk A...
2 months ago seen See more...
- View all Arrow Electronics, Inc. jobs - jobs in Karnataka
Service Desk Manager (Shift Manager)
Lri Invest
Pune, Maharashtra
Own and drive the adoption and improvement of the ITIL processes through the Service Desk. Responsible for measuring performance of the Service Desk and driving continual improvement processes. Lead the Service Desk Agent team. Tr...
2 months ago seen See more...
- View all Lri Invest jobs - jobs in Maharashtra
Service Desk (12174922)
Helius Technologies
India
Responsible for supporting the IT Help Desk Services organization to ensure services are delivered to meet customer business needs and expectations. Receives and responds to customer problems, issues, and requests. Ensures proper...
2 months ago seen See more...
- View all Helius Technologies jobs
IT Specialist, IT Service Desk APAC IN
Danfoss
Chennai, Tamil Nadu
Achieve goals/targets defined as IT KPIs and Global Service Desk KPIs. Resolve Incidents, Service Requests, and other tasks within their deadlines. Good relationship with business partners and co-workers. Show strong performance a...
2 months ago seen See more...
- View all Danfoss jobs - jobs in Tamil Nadu
Service Desk Specialist - Virtual Builder
Vconstruct
Pune, Maharashtra
Provide in-person, remote phone, IM, and e-mail technical support to end-users for hardware and software problems. Document calls and work requests using a ticketing system, keeping detailed up-to-date status updates. Complete ass...
2 months ago seen See more...
- View all Vconstruct jobs - jobs in Maharashtra
Managed Services Service Desk Coordinator
Ntt
Bengaluru, Karnataka
Receive, log, validate and diagnose client requests, on the full range of products and services offered, applying agreed service level agreements leveraging standard tools, platforms, and processes. Uses Managed Services product a...
2 months ago seen See more...
- View all Ntt jobs - jobs in Karnataka
Team Member-WBG OPERATIONS (OPS)-Customer Service Desk
Kotak Mahindra
Thane, Maharashtra
Ensuring compliance and internal guidelines are being adhered to Co-ordinating with clients /Corr Banks for getting the queries raised by Trade Finance / CMS Operations resolved in a timely manner. To co-ordinate with CPC / CM...
2 months ago seen See more...
- View all Kotak Mahindra jobs - jobs in Maharashtra
Service Desk-Business Banking-Kotak Private Banking-Banking Solution
Kotak Mahindra
Delhi
Liaison with Branches, Operations/Product teams, CMS Ops, group service providers for seamless execution. Taking care of cheque referrals, statement requirements, Re-KYC, Risk Profiling and other Compliance Parameters 6. Fulfillin...
2 months ago seen See more...
- View all Kotak Mahindra jobs - jobs in Delhi
Service Desk Analyst
Nes Fircroft
Bengaluru, Karnataka
Daily use of the IT ticketing system to manage 1st line support tasks. Day to day housekeeping of all systems within the business. General hardware maintenance. Assist in the roll out and effective implementation of IT policy and...
2 months ago seen See more...
- View all Nes Fircroft jobs - jobs in Karnataka
Service Desk Analyst - Mumbai
Indicia Worldwide
Mumbai, Maharashtra
As a Global Service Desk Analyst, you will be providing frontline technical support across multiple business areas. Maintain control of the Global Service Desk by prioritizing, resolving, and reassigning tickets as soon as possib...
2 months ago seen See more...
- View all Indicia Worldwide jobs - jobs in Maharashtra
Technical Associate - Service Desk L1
Genpact
Secunderabad, Telangana
Market Competitive
Responsible for executive leadership and Board members IT support.. Advanced understanding of technology hardware, including desktop computers, laptops, tablets, printers, projectors, and scanners.. Troubleshoots and resolves mino...
2 months ago seen See more...
- View all Genpact jobs - jobs in Secunderabad, Telangana
Service desk Analyst
Ahead.com
Haryana
Accept and log customer calls. Monitor events / notifications via the monitoring tools. Triage customer calls per specified severity levels. Execute first attempt to resolve the customer call. Refer customer call to the appropriat...
2 months ago seen See more...
- View all Ahead.com jobs - jobs in Haryana
Team Member-WBG OPERATIONS (OPS)-Customer Service Desk
Jpmorgan Chase
Ludhiana, Punjab
To handle day to day trade transactions, understanding client requirements, . Co-ordination with cpc for transaction processing and discrepancy resolution, . Dealing and co-ordinating with various business groups within the bank,...
2 months ago seen See more...
- View all Jpmorgan Chase jobs - jobs in Punjab
IT Service Desk Administrator, 1
Dotdash Meredith
Bengaluru, Karnataka
Assists domestic and international DDM customers in troubleshooting technical issues and questions related to: Desktop technologies such as Windows, MAC OS,. Software tools such as Adobe Creative Cloud (CC) products. Audio-Visual...
2 months ago seen See more...
- View all Dotdash Meredith jobs - jobs in Karnataka
Associate, Technology Service Desk/On-Site Support Analyst II
The Bank Of New York Mellon Corporation
Pune, Maharashtra
Provides support to all IT-related activities and initiatives using established procedures, including guidance, assistance, coordination and follow-up on straightforward IT problems and ensures resolution. We support wellbeing and...
2 months ago seen See more...
Senior Service Desk Analyst
Link Group
Mumbai, Maharashtra
Performing Ticket triage / categorisation / prioritisation / assignment. Escalation of Major IT Incidents,. AD user record currency, network Share access, account provisioning / termination. Assist with the direction in the execut...
2 months ago seen See more...
- View all Link Group jobs - jobs in Maharashtra
IT SERVICE DESK SPECIALIST
Accelleron
Vadodara, Gujarat
Receives requests and incidents escalated from tier 1/scheduled work. Works to resolve technology issues that require deeper knowledge. Identifies trends in incidents to support problem management. Ensures prompt service response...
2 months ago seen See more...
- View all Accelleron jobs - jobs in Gujarat
IT Service Desk Technician
Ats Corporation
Bengaluru, Karnataka
Provide remote technical support and assistance to end-users, addressing basic software and account related issues like password troubleshooting, bitlocker recovery, and o365 tools. Respond to incoming support requests via various...
2 months ago seen See more...
- View all Ats Corporation jobs - jobs in Karnataka
Service Desk Management-Application Tech Support Practitioner
Accenture
Bengaluru, Karnataka
Project Role :Application Tech Support Practitioner Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our...
2 months ago seen See more...
- View all Accenture jobs - jobs in Karnataka
Service Desk Quality Management-Application Tech Support Practitioner
Accenture
Bengaluru, Karnataka
Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills :Service Desk Quality Management,Service Desk Voice Support Good to have skills :NA Minimum 1 year(s)...
2 months ago seen See more...
- View all Accenture jobs - jobs in Karnataka
Account 
More