AddressAbout the Role:
- In this role you will work closely with Underwriters of North American Region for a global Multiline Insurer to support the business. We are looking for individuals with at least 3 years' experience in Insurance operations, who are customer-focused, pay great attention to details and have a proactive attitude towards problem-solving.
- Stakeholder management and delivery management would be the key responsibility
- Experience in Case-Pricing would be helpful, knowledge of pricing elements such as exposure rating/ experience rating, use of ILF, LDFs etc... Interpreting loss reports & submission details for general Insurance business for underwriting decision across primary, umbrella, and excess accounts.
- Support the Underwriting support task - review risk request, risk assessment, process loss reports, generate quotes, handle endorsements for General Insurance Business- spearhead the whole process by setting up standard operating procedure and review adherence.
- Perform QC at various stages to ensure the quality of work across stages.
- Engage in the discussion with underwriters and keep manager apprised as necessary to manage challenges and workload to maintain account SLAs.
- Participate in training sessions internally.
- Participate in review of performance standards, metrics and controls applicable to the process.
Qualifications:
- University Degree or equivalent
- Certifications in Insurance underwriting such as CPCU would be a value add
- Minimum 3 years of similar Insurance Underwriting Operations experience required.
- Background in Actuarial Science would be an advantage
- Strong customer focus and service orientation
- Excellent skills - MS-Office and SQL
