Training Manager-Jodhpur (Rajasthan)

Training Manager-Jodhpur (Rajasthan)

Reports to: Regional Manager

Dotted line responsible for: Trainers within the owned and franchised centers

Collaborates with: Head-Training Operations, HO Training Officers/Trainers, Placement Officers, Content owners, Regional Placement Managers, Center Managers, Franchise Manager

Key Areas of Responsibility

•Once the Head Office has done the Train-The-Trainer training and onboarding, the Training Manager is responsible for onboarding and further developing all Trainers in the assigned region on the bases of feedback from students and Regional Placement Officer
•Collaborating closely with the Trainer’s direct managers (Center Managers) to assess performance and quality
•Regional point of contact for all matters related to training delivery support and students satisfaction
•Conducts regular training audits to ensure meeting the company standards  

Job Description

•Support the Center Manager and Franchise Manager in recruitment process of the trainers in the region
•Ensure that Trainers successfully implement the learning from “Train-The-Trainer” sessions and onboarding, being available for questions and feedback
•Regularly travel to respective centers within their area of responsibility  in order to shadow, provide feedback and improve Trainers’ performance
•Make sure that content updates done by the Training Content Team are successfully implemented in the training process
•Conduct periodic tests, review and analysis of performance of the trainers
•Regularly review the feedback that trainers receive and collaborate with the Center and Franchise Managers to improve their performance
•Work strategically with the Placement Officer and Regional Manager to ensure trainings are meeting the needs of corporate clients, and can support student job placement
•Support the Franchise Manager in discussions with Franchisee’s to underscore the importance of maintaining quality training
•Provide regular feedback to Training Content Team on content and level of understanding by local students
•Based on the feedback of Regional Placement Manager to design a short term program targeting specific client criteria

Competencies

•Understand the training process and content
•Collaborative attitude
•Strong communication skills
•Ability to lead and develop talent without being a direct manager

Performance measurement

•# Students trained
•# Drop-Outs (less than 10% of incepted students)
•Students trained vs incepted – ratio
•Attendance (%)
•% Students meeting Client Skill Matrix
•Trainers’ feedback results
•Reviewed every Month by Regional Manager

Reporting and Regularity

•Training Team Deck each Friday to the RM

Training Team Deck.xlsx

•Audit reports during visit to center

TM Audit Report.xlsx

Meeting structure

•Owner: Weekly calls with all trainers in the region to ensure knowledge sharing and regular support
•Participant: Monthly Regional Business Review meetings

Background requirement

•University Graduate with specialization in Business Management, English, or Social Work
•Minimum 3 years of training experience

Career Growth Opportunities

•Training Content Owner
•Training Manager for another EduBridge business unit (eg. SkillsBridge, Projects)
•Zonal Manager

http://www.edubridgeindia.com