Telesales - Customer Relationship Officer - "Freshers"-Ug Graduates Only

Designation: Trainee - Customer Relationship Officer

Location: Ambattur - Chennai

Shift Timings: 9:00 A.M to 6:00 P.M (including all the breaks in between) *Work From Office*

Experience: Freshers are eligible to apply. Only UG candidates can apply.

Roles & Responsibilities:

• Understanding the need of the customer and helping the customer to choose the right financial product as per their eligibility
• Suggesting the customer alternative products based on need, lifestyle & spending power
• Explaining to the customers about the benefits and offers related to the products.
• Verify customer details and guide them through the application gateway
• Maintain amicable conversation throughout the call and build customer delight

Skills Required:

• Excellent communication and Interpersonal Skills
• Ability to converse in regional language along with English.
• Ability to convince customers
• Assist customers in all their queries

Educational Qualification: Any UG Degree (With or Without backlogs)

Salary: Monthly take home Rs.15,000/- for the first 3 months + Incentives + Overtime allowance

Note: Upon completion of 3 months and on being eligible for conversion the CTC change would be 2.75 LPA (Rs.19,000/- as a take home + PF +Medical Insurance)

Working Days: 6 days of Working and 1 Day Rotational Off (Note: Saturday & Sunday will NOT BE a fixed off)

Job Types: Full-time, Permanent, Fresher

Salary: ₹15,000.00 - ₹19,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Overtime pay
• Performance bonus

Ability to commute/relocate:

• Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Language:

• English (Required)

Willingness to travel:

• 100% (Required)