AddressScope of the Role
1. The primary job is doing the post sales follow-up and monitoring the feedback forms.
2. 24 hours PSF calling and entering.
3. 24 hours PSF follow up.
4. Calling and reconfirming the details in the order form of the booked Customers.
5. Updating the new car delivery photographs.
6. Calling existing Customers and asking if any assistance required.
7. Follow the complaints generated
8. Sending apology letter.
9. 15the day PSF calling.
10. IFBC card PSF calling.
11. 20th day home visit, follow up daily and entering in excel. (Cont’d on page:2)
12. Preparing Cent report for Chairman and CEO.
13. Delivery time and Monitoring report.
14. Attending incoming calls.
15. Attending Tele Customers complaint and taking assistance to solve it.
16. MDS PSF calling.
17. Preparing other reports.
18. MDS referral calling.
19. Test drive confirmation calls.
Ideal Candidates
WE ARE HIRING!! BRD CAR WORLD LTD Thrissur , the authorized dealer of Maruti Suzuki is looking for candidates for the following positions for immediate placement in ThrissurExperience: Experienced/Freshers Qualification: DEGREE Location : BRD LUXE (THALORE - THRISSUR) Salary : 15k + Good Communication skill in English mandatory.
Key Skills
Communication
Benefits
Performance Bonus
Yearly Bonus
Commission Pay
Schedule
Day Shift
Qualifications
- Graduate (Preferred)
- Total work: 0.0 Years (Preferred)
Hiring Insights
- Hiring 1 candidates for this role
- Hiring in 2 to 4 weeks
