AddressCodelattice Jobs
You are smart, driven and passionate about technology. We are a bunch of fun-loving tech enthusiasts who create cool things that matter. Could this be a match made in digital heaven?
We are passionate
We live, breathe, eat, sleep technology. We are constantly on the lookout for digital breakthroughs that will transform our clients business.
We are all co-creators
Our motto – we are all in this together. We ideate and create amazing work as a team. We inspire and motivate each other to bring the best of ourselves to work, every day.
We are always learning
We encourage a culture of mentorship and growth. Everyone can learn something from each other. So exercise your freedom to learn and contribute freely.
We are our own boss
You heard that right. No micro managing, no fire breathing dragon boss. We want you to take the lead in your area of your expertise. And if you hit a roadblock, we will back you with the right support.
We play global
Our vision is to become an innovative solutions provider at a global level. We want to bridge international business communities across the world through cutting-edge technology and transformative products.
We champion women
We are strong advocates for encouraging more women in the field of technology. We believe in creating a supportive and enriching environment for our women colleagues and give them the opportunity to make a mark in their chosen expertise.
Published Date: Nov 14, 2023
Category
Email Support
Experience
Fresher
Location
Calicut, Kerala
Job Description
We are looking for technically skilled candidates with excellent interpersonal skills for Google Workspace support. The support officers troubleshoot technical issues, provide timely feedback, and require excellent written and verbal communication.
Technical Support
- 24X7 support availability
- L1 support (accepting ticket, resolving the same)
- Connect and SAML 2.0 identity providers and service providers
- Troubleshoot configuration issues using SCIM for provisioning user identities and attributes
- Excellent communication skills – Both Oral and written
- GW Admin, Gmail Configuration, POP, Knowledge of SPF, DKIM and DMARC
- Configuring of email services through (SMTP, IMAP, POP3, Exchange)
- Gmail Migration
- Configuring and troubleshooting in G-Suite (Google) DNS Panel. Add MX record, DMARC, DKIM and mail subscription.
- Google Vault & G-Control App
- Production support
- Freshers for 3 months internship preferred
