UEC is rapidly expanding its core business, employees, infrastructure, and machinery to meet customer demands. We are seeking a Technical Sales Executive to boost our market presence, retain existing customers, and drive revenue growth. Join us in advancing our production and fulfilling customer needs while expanding our reach worldwide.
Roles and responsibilities
- Understand UEC’s product from a technical and functional perspective and present this information to prospective clients.
- Work with customers to understand their requirements and identify solutions that meet their instrumentation needs.
- Ensure customer inquiries are attended, documented, and responded in a timely manner.
- Build trust with prospects and maintain relationships with existing clients.
- Monitor and submit tender in GEM & other government portals including preparation of bid submission documents, financial bid calculations, document review, and compliance with tender guidelines.
- Develop sales plan activities by understanding customer specific needs and requirements.
- Work closely with different business functions including Engineering, Production, Finance and Logistics to ensure customer needs are communicated.
- Resolving customer complaints with support from the engineering team.
- Ensure timely and accurate reporting of customer data in CRM.
Desired Candidate Profile
- Bachelor’s degree or higher in Engineering, IT, or Business Administration.
- Minimum experience of 2 years in Technical Sales.
- Minimum experience of 1 year in GEM portal/tendering.
- Strong English communication and writing skills.
- Proven experience explaining technical aspects of products to customers.
- Proven experience in tender management.
- Excellent teamwork, management, and presentation skills.
- Understanding of current trends in technology preferably in the pulp and paper industry to present improvement opportunities.
- Ability to identify and resolve customer pain points.
- Willingness to drive change and coach team members on new practices.
- Proficient in MS Excel, PowerPoint, Word, and CRM system.
- Key Personal Attributes
- Passion and interest in working in the manufacturing industry.
- Strong management, coordination, and communication skills.
- Detail-oriented with a high level of accuracy.
Join Universal Engineering Corporation (UEC) today and be part of a globally recognized company where you can apply your skills, solve challenging problems, and make a significant impact.