AddressUpKeep is the leading cloud-based Asset Operations Management software developed to revolutionize the way teams manage facilities and maintenance work. We provide mobile-first SaaS solutions, Industrial IoT sensors, data analytics tools, advanced enterprise integrations, and top-notch professional services. Our innovative technology is modernizing workflows and maximizing operational efficiency for over 3,000 customers including Shell, Yamaha, Unilever, McDonalds, Subway, Pepsi, and Marriott!
We're a Series B tech startup with 100+ team members across the US. We've been recognized as a "Best Place to Work" multiple years in a row by fostering an inclusive and mission-driven culture. In addition to stock options and great benefits, our people have the flexibility to work remote. UpKeep is ranked the #1 Facility Management software on Gartner, #1 Maintenance Management software on G2 Crowd, FrontRunners on Software Advice, and CMMS Leader on IDC MarketScape.
POSITION SUMMARY
3 month contract
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Partner with leaders across the company to set and drive hiring strategy, goals, process.
- Lead Strategic recruitment intake meetings with managers in partnership with HRBP to ensure org alignment
- Lead full-cycle recruitment process for India, Philippines, and Brazil-based technical roles
- Work closely with leaders to measure, influence, and deliver quality assessment while eliminating bias
- Provide guidance across our teams, and serve as a trusted advisor to our hiring managers
- Build candidate pipelines and talent networks across roles to help identify best-in-class talent
- Drive offer process - including extending offers, negotiations, closing candidates with a clean hand-off to Human Resources to ensure a smooth transition from candidate to employee
- Manage and communicate accurate reporting as per the determined cadence
- Hyper focus on a disciplined process that provides a positive candidate experience
- Facilitate / educate company on fair and consistent hiring practices
- Lead all recruitment cycles aligned with company commitments and practices
EXPERIENCE
- Bachelor's degree in Business, Communications, or related field
- 5+ years recruitment experience
- Experience working with ATS (Greenhouse preferred)
- Experience recruiting roles within Product and Engineering at a B2B SaaS organization
KNOWLEDGE
- SME of general recruitment, legal guidelines, policies and procedures
- Utilize the UpKeep Business partner competencies in daily work; grounded expert, trusted advisor, business driver, insightful observer, committed partner, and change leader.
- Manage work in alignment with Company and HR Department strategies; system mindset, aligned to the People plan, standard way, solve the root problems, people minded.
- Business savvy with the ability to discuss business matters and organizational requirements.
- Ability to strategically align business needs, team dynamics and company requirements.
- Great with people. Everyone can count on you to get the job done...always!
- Ability to act objectively while mentoring employees and management through issues that are sophisticated, difficult, or emotional in nature.
- Exceptional social skills with ability to influence and act as a change agent across the organization.
- Ability to collaborate and work within a team environment.
- Utilize data and analyze trends.
- Willingness and ability to work on the tactical as well as the strategic initiatives.
- Effective oral and written communication skills.
- Ability to facilitate and lead company wide trainings and department meetings.
- Digital literacy: advanced computer skills
- Work under pressure on multiple projects and deadlines
- Effectively prioritize workload and manage changes in direction.
- Interpret and apply required policies and procedures.
DESIRED BEHAVIORS
- Receptive to change - is flexible. Seeks and adopts improved approaches and processes.
- Initiates action - is results oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance.
- Manages the workload - makes timely decisions, prioritizes effectively, solves problems, monitors results and takes remedial action where necessary.
- Technically proficient - knows the role and has a solid familiarity with tasks and responsibilities.
- Takes responsibility for own learning - knows personal strength and recognizes development needs. Is open to feedback and always seek to learn.
- Communicates ideas - strong facilitation and written communication, proposes a way forward. Listens to views of colleagues and takes in diverse perspectives.
- Works collaboratively - shares information, fosters teamwork and contributes to positive work environment where people want to come to work.
- Display ethical character and competence - acts with integrity and intent, is accountable for own actions, behaves according to the company values.
- Act as a good citizen of UpKeep.
Even if you don't meet all of the requirements listed here, we still encourage you to apply. Your personal and professional experience may be relevant beyond what a list of requirements will capture.
Employee Benefits:
Full-time team members at UpKeep are offered affordable medical, dental, and vision insurance for themselves and their families, HSA with employer paid contribution, optional FSA, Life Insurance, 11 paid annual holidays, unlimited paid time off, 10 days of sick time per year, ability to enroll in our 401(k) plan, 12-week paid parental leave, Employee Assistance Program, Modern Health for mental health resources, and the flexibility to work from home. We value work-life-harmony and believe that family and mental health should always come first.
Company History & Product:
UpKeep was founded in 2014 by our CEO, Ryan Chan, based on an idea he had while using outdated desktop software as a Process Engineer in a manufacturing plant. He believed a mobile-first solution could significantly improve the productivity of the technicians he was working with. He was determined to build on this vision- so he quit his job, learned to write code, and created the first version of UpKeep from his family's garage!
Today, our cloud-based Software-as-a-Service (SaaS) and cutting edge Industrial IoT sensors solve problems for thousands of businesses around the world. Our Asset Operations Management solutions, coupled with powerful cloud ecosystems, empower maintenance and facilities teams to achieve their digital transformation goals. We are providing meaningful value to an underserved, blue-collar workforce by streamlining workflows, improving collaboration, and making it easy to manage work orders and projects from anywhere, anytime!
We've raised $50 million in venture capital following a recent Series B funding round led by Insight Partners, Emergence Capital, Mucker, and Y Combinator. We're also building The Maintenance Community, the largest online forum and Slack group bringing industry professionals together to participate in discussions, webinars, podcasts, and courses.
Learn More!
www.onupkeep.com
www.onupkeep.com/careers
At UpKeep, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. UpKeep is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation or Veteran status.
