Technical Crm Executive (Civil)

Analyzing the flat inspection report and sharing the feedback report .

• Documenting the issues and concerns received in the project from starting to project closure and submitting to HO.
  
• Maintain approved Modification Rate list in Coordination with Project Head/QS department.
  
• Coordinate for developing the customer experience area.
  
• Categorizing the queries received and prepare a standard reply format
  
• Telephone etiquette Skills, Meeting etiquette Skills, Rapport Building Skills,Building and Engineering Knowledge.
  
• Problem-Solving and Decision-Making Skills, Leadership Skill.
  
• Weekly Review meetings with the team.
  
• Site visits & conducting meetings

Requirements

• Civil Engineering Graduate
  
• Good Communication Skills and Interpersonal skills
  
• Strong writing and presentation ability skills
  
• Proficient in MS office and internet