AddressPrimary Responsibilities
Operation
- Assign in detail, specific duties to all employees under his supervision and instructs them in their work inclusive of external contracted employees
- Prepare work schedule with computerized schedule planners and obtain advance approval of overtime and vacation on a weekly basis
- Submit weekly payroll and overtime report to the Executive Chef for approval
- Ensure personal cleanliness and proper deportment of all employees under his supervision
- Hold trainings and meetings with the Training Managers and Chemical Suppliers
- Prepare operating equipment provision budget for glass, silver and chinaware in coordination with breakage and theft itemized cades
- Bring to attention of any non-usable products to the Executive Chef, record them as breakage and insures that par levels of equipment are kept up to date
- Prepare and maintain all outlet par stocks with the Restaurant Managers and prepare coat breakage reports for section
- Prepare expense forecasts for cash payroll, detergent cleaning suppliers, energy costs etc. during Annual Profit & Loss Budget
- Ensure proper sanitation standards are met through maintenance of local health and sanitation codes
- Maintain contracts with vendors and supplier such as Garbage Disposal, Chemical Suppliers, Exterminator, Night Cleaning Contracts if applicable, and arranges special cleaning schedule when applicable
- Ensure that all Food & Beverage garbage are properly sorted and removed from all areas and transferred to the garbage room
- Coordinate maintenance of all back of the house equipment with the Executive Chef and Chief Engineers and schedule weekly kitchen cleaning
- Coordinate with the Food & Beverage Manager and Banquet Manager on all equipment pertaining to festivals, promotions and V.I.P. Banquet set up
- Submit a Monthly Report to the Executive Chef pertaining to the status of the Stewarding Department
- Ensure a healthy and safe working environment
Team Management
- Assist Talent & Culture Department to interview, select and recruit full-time & part-time Stewards
- Ensure that new hire induction and required trainings are completed within three months of employment
- Provide training to team members and casual labour on all aspects of Stewarding operations according to the requirements in the department’s Standards
- Observe, coach, motivate and counsel team, performs staff appraisals/disciplinary actions if required
- Maintain department communication logbook and update notice board.
Other Responsibilities
- Be well versed in hotel fire & life safety/emergency procedures
- Attend all briefings, meetings and trainings as assigned by management
- Report for duty on time wearing clean and complete uniform at all times
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the Management of the Hotel
Main Complexity/Critical issues in the Job
Maintain and improve service quality and productivity, at the same time reduce operating equipment and other costs of the Stewarding department
