A telecaller, also known as a telemarketer or telephone sales representative, is a professional who engages in outbound or inbound telephone calls to promote, sell, or gather information on products or services. This role involves effective communication skills, as telecallers interact with potential or existing customers over the phone.
Key responsibilities of a telecaller include making cold calls to prospective clients, explaining product or service offerings, addressing customer inquiries, and closing sales. They may also follow up on leads generated through marketing efforts or conduct surveys to gather feedback. Telecallers must possess a persuasive and friendly demeanor to build rapport with customers and overcome objections.
Additionally, telecallers often work with scripts provided by their employers to ensure consistency in communication and convey key selling points. They should be knowledgeable about the products or services they are promoting and be prepared to handle objections or questions from customers.
Successful telecallers are skilled in active listening, effective communication, and time management. They must be goal-oriented and able to meet or exceed sales targets. Telecalling is a dynamic and challenging profession that requires resilience, adaptability, and a customer-centric approach to contribute to the success of sales and marketing initiatives.
Job Types: Full-time, Permanent, Fresher
Salary: Up to ₹10,879.27 per month
Benefits:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Technical support: 1 year (Preferred)
- tele sales: 1 year (Preferred)
- total work: 1 year (Preferred)
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person