Sr Spec, IT

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

[10:05 AM] Sharma, Umesh

About Us

Nothing changes if nothing changes, which is why Baxter is transforming our global IT function—into one that will strengthen partnerships and enable smarter, more efficient and connected business processes. In the dynamic healthcare industry, we need to be ready to face new challenges and opportunities. As we learn, we must be agile and innovative to reveal new ways of working. Technology and our digital capability will help create a more efficient and innovative ecosystem to enable our employees, customers and products to drive better outcomes for patients worldwide.

We are at the critical intersection where robust IT infrastructure and networking support meets the physicians, nurses and care givers who save and sustain lives. Together, we can build upon Baxter’s rich heritage to advance the next generation of transformative healthcare innovations. Together, we can change how IT meets healthcare. Together, we are Baxter.

This is where technology fuels purpose-driven work. Where your purpose accelerates our mission.

Title: Sr Spec, IT-EMEA Technical Services

Location: Bangalore

Your Role

Provide technical leadership for design, delivery, and support of the JDE 9.2 Order Management and Distribution functions in EMEA with specific focus on serialized inventory and serviced products. Strong technical knowledge and experience with JDE implementation & support in a complex global environment. Partner closely with the business and other IT teams to develop, deliver and support enhancements and integrations that align with business requirements and Baxter standards.

What you’ll be doing

• Lead the technical design, implementation, and support of JDE based solutions that address business requirements and meet Baxter standards.
• Provide end to end support for JDE Order Management and logistics and custom hardware tracking (serialized inventory) modules to ensure business continuity. Responsible for establishing proactive maintenance processes, monitoring capabilities, performance metrics and SLAs for solution integrations.
• Assist the system support team to drive root cause analysis on incidents and identify remediation to avoid future occurrences.
• Participate in large, complex, projects following Agile and/or SDLC methodologies. Develop detailed project plans, timelines, and cost estimates for IT scope. Accountable for completing assigned tasks and partnering with business and IT teams to complete all project work.
• Participate with business and IT to set technology strategy and roadmap. Identify, evaluate, and recommend new technology solutions or improvements to existing technologies that support business and IT strategy. Support development of business case for technology justification.
• Collaborate with Product Owner to manage the product backlog, prioritize projects and enhancements based on impact and alignment with goals and strategy
• Serve as the liaison between business and IT. Work directly with business partners to identify requirements and engage IT partners to translate requirements into technical solutions.
• Develop System documentation including specifications, procedures, and training materials
• Develop, prepare, review and document testing requirements and test data for complex system testing.
• Work cooperatively with technical personnel across IT to accomplish enterprise-wide goals. Identify and implement process improvements in the application architecture and/or infrastructure of the existing systems.
• Participate in the building of new and on-going application vendor relationships. Provide input for contract negotiations.

What you’ll bring

• 7-10 years JDE technical/functional experience in global environments.
• Order Management and Distribution modules required
• Preferred JDE 9.2 in a validated environment
• Strong working knowledge of SDLC and Agile methodology
• Hands-on experience with application and performance monitoring tools
• Strong project management skills and experience deploying technology globally
• Experience with validation procedures and security governance
• Experience developing and executing testing models and Standard Operating Procedures
• Strong analytical and problem-solving skills with ability to develop creative solutions that solve complex technical and business challenges
• Strong communication skills – written and verbal including solid presentation skills
• Ability to establish strong relationships and work collaboratively with a variety of business and technical stakeholders at all levels
• Ability to function in ambiguous circumstances and demonstrate flexibility
• Must be results driven, self-motivated, and able to operate independently with minimal supervision
• Passionate on continuous learning and keeping up with latest technologies
• Bachelor's degree in Computer Science or related field or equivalent experience
• Experience with Supply Chain business processes
• Strong English language skills required, verbal and written

EEO (Equal Employment Opportunity)

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

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