About Merkle
Merkle, a dentsu company, is a leading data-driven customer experience management (CXM) company that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. The company’s heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive hyper-personalized marketing strategies. Its combined strengths in consulting, creative, media, analytics, data, identity, CX/commerce, technology, and loyalty & promotions drive improved marketing results and competitive advantage. With more than 14,000 employees, Merkle is headquartered in Columbia, Maryland, with 50+ additional offices throughout the Americas, EMEA, and APAC. For more information, contact Merkle at
1-877-9-Merkle or visit www.merkle.com.
Job Description
Roles & Responsibilities:
- The person will take ownership of the assigned project(s) under limited guidance of the supervisor
- Build the project plan with clear timelines for each milestone. Set up and implement new and on-going projects
- Check feasibility of project execution (timelines included) and flag any concerns
- Provide timely status reports, project analysis and recommendations
- Proactively identify project risks and develop risk mitigation plans
- Organize meetings with internal stakeholders such as SP, DP, coding team to ensure seamless execution of projects
- Analyze key project metrics with a view to improve performance
- Ensure key project performance metrics such as project profitability are met or exceed established guidelines
- Consistently exceed client expectations from project inception through completion
- Closely liaise with clients for projects briefing and post survey information
- Ensure that all projects are completed within budget and in a timely manner
Qualifications
MBA in Marketing/Operations
Additional Information
3 - 5 years