The general tasks and responsibilities will include:
Communicating with clients and responding to queries to increase loyalty and satisfaction and sales
Hiring and supporting staff and conducting reviews of their performance
Performing spa treatments, massages, facials and wellness therapies
Managing inventory, including beauty, bath and treatment products
Developing marketing strategies, running campaigns and producing promotional material
Training staff members on new skills and industry standards
Ensuring the spa meets hygiene standards and complies with all health and safety regulations
Communicating with clients and responding to queries to increase loyalty and satisfaction
Maintaining client da... View More