Software Engineer - Cmdb/Itsm

Software engineer
Key Skills :
- Workday Integration
- ITSM
- SSO
- Virtual Agent
- CMDB
- Asset Management
- Vendor Management
- Facilities Management
- Digital Portfolio Management
- Enterprise Architecture
- Strategic Portfolio Management
- Integrate ServiceNow with JIRA
- ChatGPT
It looks like you've listed a set of key skills related to various aspects of IT and business management. Let me provide some brief explanations for each of these skills :
- Workday Integration : Involves connecting and coordinating data and processes between Workday, a cloud-based human resources and financial management software, and other systems within an organization.
- ITSM (IT Service Management) : The process of designing, delivering, managing, and improving the IT services an organization provides to its customers. It includes practices like incident management, problem management, change management, and more.
- SSO (Single Sign-On) : A system that enables users to access multiple applications with a single set of login credentials, simplifying the authentication process.
- Virtual Agent : Refers to AI-driven, automated agents or chatbots that can interact with users and provide assistance or perform tasks within a virtual environment.
- CMDB (Configuration Management Database) : A database that contains information about the configuration items (CIs) in an organization's IT infrastructure. It helps in understanding the relationships between different components.
- Asset Management : Involves tracking and managing an organization's assets, such as hardware, software, and other resources, throughout their lifecycle.
- Vendor Management : The process of managing relationships and interactions with external suppliers or vendors to ensure the delivery of goods and services meets the organization's needs.
- Facilities Management : Encompasses the management of physical workplace environments, including