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Software Engineer
Job Description:
Roles and Responsibilities and Skills required for the profile:
- Full Stack Developer with Dot Net, Java, JSP, SQL and C# with ASP, HTML and JavaScript language
- Avaya Experience Portal configurations
- Expert knowledge in IVR development and configurations using Orchestration Designer
- Ability to design call-flows from requirement documentation and workshops
- Experience in VXML, CXML, SSML, XML, JAVA, JSON and SVN repositories.
- Integration with the various back-end data systems, servers and adjuncts such as Web technology and application servers (Tomcat, WebSphere, IIS, Apache, WebLogic, etc.)
- Database via SQL, JDBC/ADO.NET (MS SQL Server/ Oracle / Postgres)
- Strong understanding of Natural Language design and Directed Dialogue design techniques for speech applications
- Good Knowledge with Avaya Contact Center CTI application and 3rd Party CRM integration such as Salesforce, Pega etc.
- Good knowledge in Avaya Contact center products such as Avaya Elite, Elite Multichannel, AACC etc.
Requirements:
- 2+ Years of Experience as a Software Engineer.
- Experience in Angular JS, NodeJS, Java script. And, HTML5, Web Services.
- Education Qualification (Degree/Branch): BCA, B. tech, BE
- Able to work with minimal supervision
- Excellent listeningand presentation skills.
- Continuous learning & improving ability
- A good team player and adapt to new environment quickly
