AddressJob Description
Job Profile:
- We are hiring Social Media Consultant for flipkart.
Brief:
- As a Social Care Executive, you’ll be responsible for evaluation of customer queries/complaints, timely/ effective response management, and partnership with cross-functional teams to resolve issues across our social platforms. This role requires work from office and candidates should be willing to work across all shifts (24×7 support process).
Roles & responsibilities:
- Reviewing Social Media posts and responding within the agreed first response timeline.
- Monitoring customers’ engagement and feedback on every post.
- Creating/personalising written pieces that are sharp, memorable, and effective at prompting customers to take action.
- Optimising content for different platforms.
- Collaborating with various teams to resolve queries/concerns and to contain viral posts
- Monitoring Social Media metrics.
Skills and Experience:
- 1-2 years of Social Media engagement experience.
- A keen eye for details and resolution orientation.
- Problem-solving skills.
- Strong written communication skills with a deep understanding of grammar nuances.
- Editing and proofreading skills.
- Customer orientation with the ability to multitask.
Skillset:
1. Excellent comms in English – No MTI or RTI issue, grammatical or pronunciation errors, Candidate voice and accent should be clear while speaking.
2. Strong written communication skills with a deep understanding of grammar nuances.
3. Editing and proofreading skills.
Qualification:
- Should be Graduate from any field.
Experience:
- 1 year experience in Social media management/engagement experience & Customer support exp will be preferred with it
Salary:
- ₹28000 CTC
Location:
- Bengaluru, Karnataka
- for more information contact our HR on:7047930137
Job Details Date Posted January 29, 2024 Location Bengaluru, Karnataka, India Offered Salary: 20000₹ - 28000₹ / month Expiration date January 23, 2025 Experience 1 Year Gender Both Qualification Bachelor Degree Address Tower 5A,5B,5C, Embassy Tech Village Rd, Bellandur, Bengaluru, Karnataka 560103 Postal Code 560103 Job Location spark Email: Sparkindiamail@gmail.com Socials: Filter Job Job Title Featured Job Urgent Job Salary Type Monthly Weekly Daily Hourly Yearly Min. Salary 0₹ - 18000000₹ Job Type Job Type Full Time Intern Part Time Remote Experience Experience Fresh 1 Year 2 Year 3 Year 4 Year 5 Year 6 Year 7 Year 8 Year 9 Year 10 Year Qualification Qualification Certificate Associate Degree Bachelor Degree Master’s Degree Doctorate Degree Gender Gender Both Female Male Location Filter by Country Himachal Pradesh India Filter by State Filter by City Address Postal Code Maps Location Distance: 50 miles Date Posted Last Hour Last 24 hours Last 7 days Last 14 days Last 30 days All Show More Filter Job
