Job Title: Showroom Sales with System Billing
Department: Sales
Location: Thanjavur
Reports To: Sales Manager
Job Summary: As a Showroom Sales with System Billing professional in the AUDIOVISUAL EQUIPMENT SALE-INSTALLATION-SERVICE industry, you will play a crucial role in providing excellent customer service, promoting and selling audiovisual equipment, and managing the SYSTEM BILLING process. Your responsibilities include ensuring customer satisfaction, generating sales revenue, and maintaining accurate billing records.
Key Responsibilities:
Customer Service:
- Greet and assist customers who visit the showroom.
- Understand customers audiovisual equipment needs and provide appropriate product recommendations.
- Address customer inquiries, resolve complaints, and provide technical support as needed.
- Actively promote and sell audiovisual equipment, accessories, and related services.
- Meet or exceed monthly and quarterly sales targets.
- Keep up-to-date with product knowledge and industry trends.
- Accurately generate invoices and bills for customers purchases and services.
- Ensure proper documentation and billing records for all transactions.
- Process payments, issue receipts, and handle any billing-related inquiries.
- Monitor and maintain adequate inventory levels in the showroom.
- Conduct regular stock checks and report any discrepancies to the relevant department.
- Stay informed about the features, specifications, and benefits of all audiovisual equipment and accessories.
- Provide detailed product information to customers.
- Collaborate with the sales team to achieve overall sales goals.
- Work closely with the technical and installation teams to coordinate customer orders and services.
Essential Qualifications and Skills:
- High school diploma or equivalent; a bachelors degree in business or related field is a plus.
- Proven experience in sales, preferably in the audiovisual equipment industry.
- Strong communication and interpersonal skills.
- Excellent customer service and problem-solving abilities.
- Proficiency in using billing and inventory management systems.
- Basic understanding of audiovisual equipment and technology.
- Detail-oriented with a strong sense of accuracy.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Sales-driven with a passion for exceeding targets.
Additional Requirements:
- Flexibility to work weekends, holidays, and occasional extended hours, as needed.
- A valid drivers license and access to reliable transportation for occasional off-site duties, such as deliveries or client visits.
Skills: Customer Service, Billing, Interpersonal Skills, Accuracy, Sales, Problem-solving, Inventory Management, Communication, Product Knowledge
Experience: 0.00-2.00 Years