Address
Form of workArea: India
Department: SCM
Direct Reporting Line: Manager - Logistic
Indirect/secondary reporting line: NA
Subsidiary/country: India
Location: Gurgaon
GSMS Grade: P1
Number of Personnel Managed: 4
Cost Center/Budget and/or Revenue Responsibility: Yes
Key Responsibilities:
- Monitor all the operational SLA's and driver performance improvement.
- Manage in-transit exceptions directing and prioritizing operational activities to ensure product arrives on time to customer expectations.
- To provide respective departments with relevant MIS reports on a daily/weekly/monthly basis, monitoring deviations and reporting to respective teams in order to facilitate the finance, logistics and business teams to get the timely inputs to formulate appropriate plans
- Meet budgetary goals and eliminate any exposure to shifting trends in the market place
- Ascertain industry / logistics best practices to identify new and unique program or projects to differentiate customer from the marketplace and drive customer satisfaction.
- Build strong working relationships with business partners, brand operation, 3PL, finance , IT , trade compliance , EFC etc.
- Expertise in RVP - CIR / RTO in order to improve the NPS and drive customer satisfaction.
- Executed process improvement projects such as setting up new requirements for logistics software needed for daily operational use that brought down manual work.
- None
- Warehouse Staff
- Good organization and time management skills
- Good written and spoken English: a good communicator.
- IT skills: Intermediate Excel ideally required (advance excel is preferable), Outlook and knowledge of SAP, business objects and MS Access desirable.
- Flexible and an adaptable approach to work
- BE Graduate /MBA/Diploma in Supply Chain/Logistics.
- Fluent in English (oral and in writing)
