Experience
- 2-4 years (Preferably in medical device)
Education
- B. Tech / B.E
Key Responsibilities
- Complaint handling and Product investigations of medical devices.
- Review and analyze Literatures such as Clinical Reports, PMCF Reports etc. to identify Complaints.
- Investigations and root cause analysis of reported products in literature.
- Maintain and ensure complaint files are complete and accurately reflect corresponding complaint activities.
- Risk management –Risk assessment.
- Review of product and process documents for root cause analysis.
Skill Set
- Sound knowledge on complaint handling process of medical devices
- Knowledge of problem-solving methodology and root cause analysis
- Understanding of Risk Management process
- Strong Analytical ability
- Understanding of GDP, ISO 13485, EU MDR (Good to have).
- 7 QC tools, Problem Solving & CAPA.
- Ability to work effectively with various work groups to assure conformance to regulatory requirements, internal processes, and policies.
- Demonstrated organizational and written/verbal communication skills.
- Self-motivated and detailed oriented individual.
- Demonstrated ability to prioritize tasks in a deadline-driven environment.