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Form of workWe are looking for Customer Care Executive to take care of backend opertions. Our portal name is looking for the Position: Senior Customer Care ExecutiveRole: Back End Operations End to End1. Email management in organised manner2. Maintaining order tracker and delivery tracker and generating reports3. New orders processing and end to end client co-ordination till the final delivery.4. Understanding the client role and responsibilities and communicating to writer5. Client calling and arranging conference call with client and writer6. Managing a team of 8 to 10 writers and follow up for timely delivery.7. Must have laptop with broadband connection.8. 6 days working. Sunday off.9. Expert in escalation management and ensure client requirement.10. High level of follow up with content writers and client....
We are looking for Customer Care Executive to take care of backend opertions. Our portal name is looking for the Position: Senior Customer Care ExecutiveRole: Back End Operations End to End1. Email management in organised manner2. Maintaining order tracker and delivery tracker and generating reports3. New orders processing and end to end client co-ordination till the final delivery.4. Understanding the client role and responsibilities and communicating to writer5. Client calling and arranging conference call with client and writer6. Managing a team of 8 to 10 writers and follow up for timely delivery.7. Must have laptop with broadband connection.8. 6 days working. Sunday off.9. Expert in escalation management and ensure client requirement.10. High level of follow up with content writers and client.
