Job Summary: As a Customer Care Executive, your primary responsibility is to assist customers with their inquiries, complaints, and feedback in a friendly and efficient manner. You'll be the first point of contact for customers, so excellent communication skills and a positive attitude are essential. […]
1. Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
2. Provide accurate information about products, services, and policies to customers. […]
4. Resolve customer complaints and issues with empathy and patience.
5. Follow up with customers to ensure their...