About Max Life Insurance: Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group, an Indian multi business corporation. Max Life offers comprehensive protection and long-term savings life insurance solutions, through its multichannel distribution including agency and third party distribution partners. Max Life has built its operations over almost two decades through need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per public disclosures, during the financial year 2019-20, Max Life achieved gross written premium of Rs. 16,184 crore. As on 31st March 2020, the Company had Rs. 68,471 crore of assets under management (AUM) and a Sum Assured in Force of Rs. 913,660 crore. For more information, please visit the Company's website at We Stand for:
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JOB DESCRIPTION | ||
Job Code: | Job Title: Sr.APM | Band:4A |
Reporting To: ARM | Department:Agency | |
JOB SUMMARY:
- Responsible for
- Revenue targets of the unit
- Productivity of the unit
- Recruit, coach and develop Sales Managers and Agent Advisors
- Adherence to Customer service standards
- Meet unit targets
- Achieve revenue targets
- Ensure implementation of GOLD system
- Supervise the activity plan of Sales
- Managers & Agents to ensure that these are fulfilled as per the desired standards
- Ensure that all Sales Managers and Agents under supervision perform as per the company's rules and regulations
- Track productivity measures as for the unit:
- AFYP
- Case rate
- Annual mode business
- Persistency
- Paid cases per agent
- YTD appointments
- SM appointments
- Pro active agent retention
- Annual FYC standards
- Execute plans for growth of the agency
- Identify, interview and select new Sales Managers from natural market and by networking
- Ensure adherence to laid down sales and service standards for Sales Managers
- Conduct weekly performance review and planning (PRP) for Sales Managers
- Ensure retention of Sales Managers by formulating their development plans, meeting their training needs and communicating with them on a regular basis
- Build leadership pipeline of future SMs & APs from the unit.
OTHER RESPONSIBILITIES:
- HO co-ordination
- Sales promotion activities
- Assist in overall running of the G.O
MEASURES OF SUCCESS:
- CGPA
- AFYP
- Case Rate
- Recruitment
- Retention
- Persistency
- GOLD Audit Rating
- Active Retention
- Number of promotions
MINIMUM EDUCATION:
- Graduate preferably with an MBA
MINIMUM/SPECIFIC EXPERIENCE:
- Graduate preferably with an MBA
- If MBA, minimum of 6 years of experience in sales and sales management, recruitment, supervision and development of people.
- A graduate should have a minimum of 7-8 years of experience in the above domain.
- Should have local market exposure and experience in process driven, quality sales organizations Graduate preferably with an MBA