Job description
Work location : Prathik Tech Park, Electronic City Ph-1, Bengaluru, Karnataka. Shift timings : Between 11am to 11pm ( 2 rotational shifts ) Total experience required : 3 - 6 years Job Description : - Provide first and Second level support to end-users using the Service […]
Now incidents and problems, MFA related issues, Access provisioning, administration on Okta etc. - Setting up email ids for SSO. - Monitor Workflows and Queues. - Receive, log, and categorize incidents reported by end-users. - Conduct initial analysis of incidents and attempt to resolve them within the scope of the support role...