Address Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a
culture of inclusion
for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Title and Summary
Senior Analyst - Mastercard Risk - Analytics, Technology, and Innovation-1 Overview: The Mastercard Risk Analytics, Technology, and Innovation Team provides support for the broader Mastercard Risk function, which encompasses Risk, Compliance, Enterprise Risk, Tech Risk, Credit Risk, Operational Risk, and Strategic Risk. The team delivers innovative data-driven solutions to drive Risk transformation, provide insights, automation, and process improvements across Mastercard Risk. Our solutions focus on building data analytics, visualizations, workflows, case management solutions, metrics, reporting, and involve partnering with teams in creating AI solutions for Mastercard Risk. We are seeking a Senior Analyst to join our team who would like to learn all about Risk while driving transformation through data-driven solutions and automation.
Role Overview:
As a member of the Mastercard Risk – Analytics, Technology, and Innovation Team, the Senior Analyst will leverage technology, data, business, and operational skills to drive transformation for the Mastercard Risk team, with responsibilities including:
- Working with Mastercard Risk team members to document and understand existing business processes, risks, controls, and pain points for key areas of Mastercard Risk
- Identify opportunities to save time, money, drive efficiency, and measurable change, including more timely risk mitigation
- Build out use cases that Leverage data, analytics, and technology, including AI, predictive modeling, machine learning, data analytics, workflow, case management, data visualization, and process automation to create a measurable impact across Mastercard Risk
- Use data to tell stories about the change we are creating, as well as the risks we are managing within the Business
All about you:
- Comfortable thinking outside of the box. When presented with a challenge or problem, you will be expected to analyze different ways to remediate it, and recommend the best solution – both from a process and technological perspective. You are always thinking about how things can be done better, and how available technology can be leveraged to drive meaningful and measurable change
- Ability to leverage tools including Alteryx, Tableau, Power BI, Power Apps, SharePoint, Power Automate, and Python to extract, manipulate, cleanse, analyze, and present data or drive automation. You know the strengths of these tools, and can think about the best ways to leverage them collectively to transform processes and drive improvement, knowing that many problems may require multiples working together to drive a holistic solution
- A strong interest in artificial intelligence – Maybe you don’t know how to build AI models yet, but are interested in learning, and you are able to identify use cases for AI, and have an understanding of the types of data and inputs that would be required to build a successful model
- You have the vision to think of bold, scalable solutions to that can be reused and expanded to solve for future use cases beyond the current challenge at hand
- You are able to serve as the bridge between business process owners and technical teams – speaking both “languages” fluently
- Comfortable in assessing and reporting on the quality of the data sets you are working with, and recommending opportunities for improvement
- Excellent written, oral and listening skills
- Ability to swiftly adapt to changing priorities
- Ability to present and clearly explain your work verbally, as well as in writing and through the creation of compelling visuals
- You think about how to quantify the impact of the work you are creating – whether it’s hours or dollars saved, or more efficiently and effectively mitigating risk
- High degree of self-motivation, independence, organization, time management, and attention to detail combined with the ability to identify issues for escalation in a timely manner
- Ability to multi-task and prioritize competing projects while consistently meeting deadlines and sharing meaningful updates along the way
- You are curious when presented with data sets – wanting to understand the stories hiding in the data
- Ability to interview people to gain an understanding of business processes, create process flowcharts in Microsoft Visio and identify process inefficiencies as well as control deficiencies
- Experience calculating and capturing the right metrics to measure operational performance, as well as risk, and present those metrics in clean, concise visual formats
- Experience and/or interest in the areas of Risk, Compliance, Enterprise Risk, Tech Risk, Credit Risk, Operational Risk, Strategic Risk, as well as associated data sets in these areas (i.e. GRC Tools) is helpful
- Background in Internal Audit, Risk, or Compliance in addition to data and analytics is helpful
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
