AddressHIR ING
Job Skills
Web App Firewall Management, Managed Security Services, IMS ESS Competency
Description
We are currently seeking a proactive and detail-oriented WAF Support L1 Analyst to join our cybersecurity team. The primary responsibility of this role is to provide Level 1 support for our Web Application Firewall infrastructure. The successful candidate will have a foundational understanding of cybersecurity concepts and a willingness to learn and grow within a dynamic security environment.
Responsibilities:
- Incident Triage:
- Monitor alerts from the Web Application Firewall and other security systems.
- Perform initial analysis to identify and triage potential security incidents.
- Issue Resolution:
- Respond to Level 1 security incidents, following predefined procedures.
- Provide initial support for incident resolution and escalate to higher-level support as necessary.
- Documentation:
- Maintain detailed and accurate records of security incidents, actions taken, and resolutions.
- Contribute to the development and improvement of standard operating procedures.
- Collaboration:
- Work closely with the cybersecurity team to ensure a coordinated response to security incidents.
- Collaborate with other IT support teams to address and resolve security-related issues.
- Monitoring and Reporting:
- Assist in the development of reports and dashboards for monitoring WAF performance and effectiveness.
- Contribute to regular security status reports for management.
Qualifications:
- Education:
- Bachelor's degree in Cybersecurity, Information Technology, or a related field (or equivalent work experience).
- Technical Skills:
- Basic understanding of cybersecurity concepts, including WAF technology.
- Familiarity with security tools and systems.
- Communication:
- Strong verbal and written communication skills.
- Ability to communicate technical information effectively.
- Problem-Solving:
- Ability to quickly assess security situations and make decisions to initiate appropriate actions.
