Job Information
Industry
Work Experience
Salary
City
State/Province
Country
Zip/Postal Code
Job Description
- Speak to customers, either face to face or over the phone
- Understand customers' diverse and specific business needs and apply product knowledge to meet them
- Ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes, and then documenting them
- Carry out cold-calling in order to create interest in products and services, generate new business leads and arrange meetings
- Identify and develop new business through networking and follow-up courtesy calls
- Prepare and deliver presentations and demonstrations of software to customers
- market and promote a portfolio of products by writing and designing sales literature and attending industry events
- Maintain awareness and keep abreast of constantly changing software and hardware systems and peripherals (e.g. Server, Storage, networking equipment)
- develop effective sales plans using sales methodology
- Provide technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale
- Advise on software features and how they can be applied to help in a variety of contexts such as accounting, manufacturing or other specialist areas
- Meet sales targets set by managers and contribute to team targets
- network with existing customers in order to maintain links and promote additional products and upgrades
- Handle hardware or software problems and faults, referring on to specialist technical colleagues where appropriate
- Respond to tender documents, proposals, reports and supporting literature
- Manage workload in order to organize and prioritize daily and weekly goals
- Contribute to team or progress meetings to update and inform colleagues.
Requirements
- Proven work experience as a Sales Representative
- Excellent knowledge of MS Office
- Highly motivated and target driven with a proven track record in sales
- Excellent selling, communication and negotiation skills
- Prioritizing, time management and organizational skills
- Ability to create and deliver presentations tailored to the audience needs Relationship management skills and openness to feedback