AddressAt PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.
Job Description Summary: PayPal is seeking a data-driven, and hard-working Revenue Operations Analyst to join the Revenue Operations organization, supporting the sales organization in Growth Market. The Revenue Operations team is focused on optimizing internal operations, improving client acquisition, empowering client delight & establishing a company culture focused on driving revenue and margins. We aim to make our Sales and Servicing organization more effective and efficient by simplifying and continuously improving our E2E sales processes, driving performance through adoption of best practices, and becoming trusted business partners to our leaders. In this role, you will work to develop and support solutions for complex, ambiguous and high-visibility business challenges. You will partner with cross-functional and Sales leadership teams across various sales segments to develop and land solutions that meet their needs at scale. You are deeply curious and persistent in gaining knowledge about our products and go-to-market strategy.
Job Description:
Role & Responsibilities:
- Support sales leaders on annual sales strategy planning, account segmentation.
- Manage processes and tools, particularly SFDC, Outreach, Five9, Gong to ensure efficient and scalable solutions.
- Collaborate with the wider global Revenue Operations & Enablement organization to align on globally best in class practices and processes to drive efficiency and effectiveness.
- Collaborate cross-functionally across all areas of the business to help accelerate deals and remove sales friction
- Provide the sales organization with best-in-class sales tools, training materials, and other relevant assets to guide/support selling motions.
- Communicate effectively with the sales teams and sales leaders to convey important information on sales processes, policies and tools
- Own the end-to-end process of tracking the sales funnel & operational metrics to deliver regular insights on the business performance.
- Build and manage SFDC reports/dashboards to help sales managers monitor their pipeline and sales activities
- Conduct forecast and pipeline meetings with sales managers and sales reps to determine how sales opportunities are progressing through the pipeline and tracking against plan. Identify and resolve any blockers.
- Monitor and manage the health of the sales pipeline and ensure data hygiene.
- Track and analyze key metrics including pipeline velocity, win/loss rates, and quota attainment.
- Champion usage of SFDC, Einstein Analytics, Tableau, Qliksense extensively for reporting, data analytics, and sales forecasting.
- Assist sales team on Sales Compensation escalations and partner with Comp COE to address and resolve
Job Requirements:
- 4-5 years experience in a Revenue Operations or similar role
- Bachelor's degree or equivalent, technical, or business-related field
- Ability to collaborate effectively in a complex organization. Effective multi-tasking is a must.
- Proficiency in MS Excel and Power Point
- Proficiency in SQL, Python, and BI Tools
- Requires an excellent understanding of standard business practices related to Revenue Operations processes and systems (SFDC, Pipeline & Forecast Management, Process Excellence)
- Experience in data analysis, modelling, and/or financial analysis
- Ability to work cross-organizationally and collaborate with virtual teams
- Motivated self-starter, proactive and action oriented. A keen sense of ownership, drive and customer centricity.
- Strong communication and interpersonal skills
- Good business acumen and ability to partner with both business and sales tech teams
- Ability to effectively work under pressure and to meet challenging targets.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com
Who We Are:
To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx
PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.
