AddressAbout Company
Our client is an Indian D2C brand into a Premium Luxury Destination to shop exclusive Designer wear.
We are hiring a Store Manager for a luxury retail & e-commerce omnichannel platform that is well-funded and is now ready for its next level of growth. Backed by reputed investors, it is already a leader in its space. The focus for the coming years will be on scaling the business with technology as its backbone. Market-driven competitive salary for the right candidate
Role Summary:
As a Store Manager, you will drive store profitability by overseeing operations, implementing sales strategies, ensuring exceptional customer service, and leading a high-performance team. If you're prepared for a challenging and rewarding role, apply to contribute to our company's success.
Expectations and Summary of Role:
Job Duties and Responsibilities:
- Drive top-line sales revenue and profitability.
- Develop and communicate SMART store targets.
- Resolve escalated customer complaints and collect feedback.
- Execute marketing strategies to increase the customer base.
- Establish standardized systems for smooth store operations.
- Manage team deliverables, resolve conflicts, and maintain high morale.
- Participate in the hiring process and develop the sales team.
- Prepare analytical reports on store performance for management.
Requirements
- Proven experience as a Store Manager or in a similar role.
- Strong leadership and people management skills.
- Excellent communication and interpersonal abilities.
- Demonstrated ability to drive sales and achieve targets.
- Knowledge of retail operations and customer service principles.
- Analytical and problem-solving skills.
