| Company | Hindustan RecruitmentSee more |
 Address | Nagar, Maharashtra |
 Form of work | Full Time |
| Category | Finance & Accounting |
Job description
Company Overview Hindustan Recruitment is a leading firm in the Human Resources Services industry, providing top-notch staffing solutions to a wide range of clients across various sectors. Role And Responsibilities As a Quality Auditor at Hindustan Recruitment, you will be responsible for evaluating the quality of customer interactions, including calls, chats, and emails. Your key tasks will include call evaluation, quality assessment, providing feedback and coaching to the team, data analysis, process improvement, compliance and documentation, and continuous learning to stay updated on industry trends and best practices in call center quality assurance. Candidate Qualifications The ideal candidate should have a minimum of 2 years of experience in audit at the BPO level for chat, email, and calls. Required Skills - Quality Assessment
- Feedback and Coaching
- Data Analysis
- Process Improvement
- Compliance and Documentation
Skills: continuous learning,data analysis,detail-oriented individual,integrity,call evaluation,feedback and coaching,active listening,process improvement,quality assessment,compliance and documentation Refer code: 909152. Hindustan Recruitment - The previous day - 2024-02-04 22:22
Nagar, Maharashtra