AddressRole Description:
As the Program Lead you will be responsible to:
- Lead both the India and Sub-Saharan Africa (SSA) regional commercial teams as well as lead turnkey project delivery globally.
- Responsible for customer engagements and have full ownership for achieving orders, revenue, margin, and cash targets, while ensuring customer satisfaction and the growth and retention of customers.
- Develop a high-performance commercial culture and drive sustainable and profitable software growth. You will be well versed at both the tactical and the strategic, establishing effective operating rhythms with daily management across Key Performance Indicator (KPI) levers.
- Build exceptional business and financial acumen and be responsible for C-level customer relationships, being a trusted advisor and partner for customers while operating as the key point of executive leadership in the region.
- Ensure customer experience is a priority, creating a client focused culture that is rooted in Lean principles.
- Play a meaningful part helping our customers achieve maximum value from their software investments. You will continue to scale up the "Digital Turnkey Centre of Competence (CoC)"
Eligibility Criteria:
To be eligible for the role you will need to have a:
- Bachelor's degree in business, science, engineering or related discipline preferably Masters / MBA with 15+ years of experience in related domain.
- Strong business acumen. Purpose led, value driven leader with a track record of delivering orders and revenue growth with leadership experience in commercial and/or operations.
- Global or cross-country leadership with responsibility to deliver financial results.
- Deep domain knowledge on Grid Utilities IT & OT landscape.
- Demonstrated success in developing and maintaining effective customer relationships at C-suite level.
