Address Responsibilities . Customer query management (Call/Chat/Email/Ticketing tool)
. Schedule adherence
. SLA Compliance
. Process Compliance
. Customer Interaction
. Knowledge Management
. Good verbal and written communication skills
. Reports compliance
. Process training & Certifications
. Process improvements
. Client Interaction
. Shift flexibility
Additional Responsibilities: Should be comfortable for Work from Office.
Preferred Skills: HRO- Helpdesk,TA,International Recruitment,
