Address- Customer Service & Operations
- India
- Employment
- Yes
Overview
Please note: We are a remote-first organization so you can work from anywhere in India. You may be required to travel to our Mumbai office based on business requirements or for company/team events.
CACTUS is looking for a Process Coordinator to support operational workflow, project delivery, and coordination across our teams to facilitate smooth project completion. If this sounds like something you’re interested in or have the knack for, then read on!
Responsibilities
- Coordinating between processes that are part of the project life cycle, from translation to editing to client delivery. You will be achieving coordination with your team for multiple projects everyday
- Coordinating with internal departments to ensure the timely movement of the project from one step of the workflow to the next, through strong and effective communication with other departments, freelancers, and timely follow-ups
- Ensuring on-time delivery of the project to the client
- Supporting the team in allocation of projects to the suitable translators and reviewers
Qualifications and Prerequisites
- Minimum 2 years of experience in an operational role, specializing in project management
- Ability to multi-task, adhere to strict timelines and a strong work ethic
- Good English communication skills (verbal and written)
- Knowledge of Microsoft applications including Word, Excel, and Outlook, and can quickly learn new tools
Additional Information
CACTUS is a culture-driven company powered by its people, their passion, and their inspiration. All Cactizens live by the culture and values that define us.
We value people for their talent, personality, competency, and the ability to learn and grow. We create a work environment that allows people to thrive and show their best performance. We believe in meritocracy.
We take pride in our diversity. We strive to embrace diverse voices and create an inclusive workplace.
We encourage all Cactizens to talk openly about their ideas and opinions and provide feedback to anyone who is a part of CACTUS, regardless of designation, experience, or seniority. We also encourage them to place their trust and be open to differences in opinions and feedback.
About CACTUS
Cactus Communications is a science communication and technology company. We specialize in AI products and solutions that improve how research gets funded, published, communicated, and discovered. We offer editorial, translation, education, and training solutions for researchers; strategic and tactical scientific content solutions to global life science organizations; AI-powered scholarly publishing products for journals and researchers; and solutions for science dissemination and engagement with peers, public, and policymakers for wider research outreach. We have offices in London, Princeton, Singapore, Beijing, Shanghai, Tokyo, Seoul, and Mumbai; a global workforce of over 3,000 experts; and customers from over 190 countries.
Awards and Recognition
- Cactus Communications has consistently ranked among the top 20 on the global list of the Top 100 Companies for Telecommute Jobs since 2016.
- Recognised as ‘Employers of the Future’ two years in a row in 2023 and 2022, in a study by LeadUp Universe, Fortune India and Work Universe
- Recognised as One of India’s Top 100 best Workplaces for Women by Great Place To Work® in 2022
- Winner of ‘Best Innovation Leveraging AI Services’ at AWS AI Conclave 2022
- Recognized as one of the Best Companies for Millennials 2019 by Times Ascent and Learning & Organisation Development Roundtable
- Emerged as one of India’s Top 10 Safe Workplaces for Women in a survey conducted by Rainmaker in 2019
- Ranked #1 among India’s Great Mid-Size Workplaces by Great Place to Work® Institute in 2017
