AddressWith a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We are harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we are calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.
Welcome to the relentless pursuit of better.
Inviting applications for the role of Process Associate/Process Developer for Underwriting
Responsibilities:
- Back-office operations, exception management, investigate/ resolve system errors
- Allocate tasks to internal teams as per requested by the customer
- Provide support to UW (mail / chat) & resolve their queries on products/ offerings
- Manage system stop and provide approval as per company guidelines
- Handle policy issuance/ maintenance activities
- Communicate with customer (mail/ chat) & process their requests in systems
- Communicate (phone/ mail) with vendors/ partners to solve their queries
- Contact other insurance companies to seek prospect’s existing insurance details
- Maintain customer records in internal systems
- Interaction with internal teams like products/ claims over emails
- Preference will be to have Knowledge of Insurance Contract & understand risk parameters
- Expertise in P&C Insurance
Qualifications we seek in you
Minimum qualifications
- Graduate
- Good Communication – Both Written and oral
Preferred Qualifications
- Sound knowledge of computers and MS office
- Good Communication skills
- Able to understand customer request
- Eye for Detail – High of accuracy
- Ability to handle clients and deal with them on an end-to-end basis – client calls, dashboards, team productivity, etc.
- Taking escalation for resolving critical issues, understand end client impact; ensuring delivery and business continuity
- Good Logical reasoning ability
- Excel & PPT knowledge
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
JobProcess Associate
Primary LocationIndia-Noida
ScheduleFull-time
Education LevelBachelor's / Graduation / Equivalent
Job PostingMar 21, 2024, 9:37:29 AM
Unposting DateOngoing
Master Skills ListOperations
Job CategoryFull Time
