With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.
We are inviting applications for the role of PA, Insurance Claims
Responsibilities
Responsible to understand and comprehend, good customer service attitude to clearly articulate the resolution.
Responsible to handle varied volumes of workloads and to reach targets and deadlines on a timely basis
Responsible to demonstrate and cultivate customer focus, teamwork, accountability, initiative and innovation.
Required to demonstrate a high level of personal integrity and investigation / negotiation skills
Responsible to demonstrate a high level of self-motivation, energy and flexibility
Responsible for handling claims/queries
Working knowledge of claims or settlements & claims processing.
Candidate should be comfortable with 24*7 shift timings.
Qualifications we seek in you
Minimum qualifications
Preferred qualifications
Good knowledge of using Excel, MS Access Database
Proficient in English language- both written and oral
Insurance client experience will be an added advantage
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.