Process Associate

Monitor all transactions and ensure compliance to quality regulations and maintain effective relationships with clients.
Coordinate with internal and external clients and provide assistance on phone and resolved all queries.
Ensure optimal level of customer services and collaborate with brokers, stakeholders for all requests.
Maintain knowledge on all technical information and resolve all issues in transactions and perform correction where require.
Manage everyday work activities and informed supervisor appropriately.
Administer and collect all metrics on processes and identify data points to improve all processes.

Skills: Process Executive, Process Associate, Process Analyst, Data Analyst, Excel Expert

Experience: 1.00-4.00 Years