AddressProgram Manager
Description:
We are looking for a highly motivated Program Manager to join our team. The ideal candidate will have experience in vendor management, excellent communication skills, managing a team, prioritizing tasks. The Program Manager will be responsible for managing the day-to-day operations of various projects, ensuring that they are completed on time, within budget, and to the satisfaction of all stakeholders.
Role and Responsibilities:
- Manage and lead a team of project managers and other stakeholders to ensure successful delivery of projects.
- Develop and maintain project plans, timelines, and budgets.
- Prioritize tasks based on business goals and customer needs.
- Communicate project status, risks, and issues to all stakeholders.
- Manage vendor relationships and negotiate contracts to ensure the best value for the company.
- Identify process improvements and implement changes to increase efficiency and effectiveness.
- Collaborate with cross-functional teams to ensure successful project delivery.
- Provide regular reports on project status to management and stakeholders.
- Write program funding proposals to guarantee uninterrupted delivery of services.
- Tracking and hosting Incidents calls, Major & Minor to ensure SLA compliance.
- Awareness of new product developments in our domain providing input and tactical direction to the business on Customer service and support challenges.
- Monitor daily performances to enhance & up skill the IT Analysts and Senior IT Analysts
