AddressAbout the Team:
- Being part of Meesho's Fulfillment and Experience (F&E) team as Senior Manager will zip you to the cockpit of our ever-burgeoning rocketship and, you'll shape the experience of Bharat's next billion e-commerce users. We're an eclectic mix of over 100 professionals, all driven by the first principles of problem-solving. We come with diverse skill sets and responsibilities ranging from running operations/support to managing the supply chain, and maintaining analytics to ensure the best possible user and seller experience. At Meesho, we are on a mission to achieve what has never been done before introducing e-commerce to the tier-2 and tier-3 cities of India. Our team's crucial contribution to this ambitious endeavor involves completely reimagining fulfillment from the ground up. This translates into a multitude of "zero-to-one" projects, offering opportunities for those willing to seize them.
- Our focus is on constructing a supply chain and user experience that reshapes the landscape of e-commerce. Simultaneously, we are unwavering in our commitment to introducing best-in-class processes and policies, coupled with a steadfast dedication to continuous innovation.
- The ultimate goal is to consistently deliver excellence in both User and Seller experiences. Emphasizing personal growth and enjoyment at work is integral to our culture, just as much as our dedication to hard work. We foster this through regular one-on-one virtual meetings, engaging monthly all-team catch-ups, and timely recognition and rewards. Join us in this exciting journey where innovation meets personal and professional development!
About the Role
- As an Associate Director in Fulfillment and Experience at Meesho, you will play a pivotal role in crafting exceptional and memorable shopping journeys. Your primary focus will involve leading the Operations while establishing robust partnerships with the Strategy, Product, Tech, and Data teams along with collaborating closely with program managers and leaders overseeing fulfillment and user/supplier experience initiatives to redefine the experience for our ecosystem.
- In this capacity, you will lead a large team of in house/outsourced personnel, own various operational metrics and drive key initiatives and impactful projects aimed at overhauling our approach to user/seller satisfaction.
- Your central guiding principle will be to ascertain whether Meesho is the preferred e-commerce channel for all our customers, small entrepreneurs, and sellers. You will address this question daily by implementing user and seller-centric, cost-effective designs and processes.
Note: For your candidature to be considered on this job, you need to apply necessarily on the redirected career page of the company as well.
