AddressMall Operation Manager
Responsibilities and Duties:
- Monitoring Outsourced Manpower service provider Housekeeping, Security, MEP and Parking service providers.
- Coordinate between Retail brand and Mall HOD for any meetings or to resolve brand issues.
- Establishing and maintaining good relations with brands.
- Coordinating with brands on behalf of CRM for recovery of brands outstanding payments
- Invoice checking, forwarding the same to Accounts department, take follow up for payments for FMS tax invoice
- Supervising out daily customer feedbacks form and service recovery to be instantly
- Responsible for entire Billing & Collections of the Mall
- Responsible for entire PNL & Budgeting of Mall
