Job summary
Full-time on-site role for a Mall ManagerResponsible for day-to-day management and operations of a mall in FaridabadProvide excellent customer service, manage budgets, and oversee the management team
Job seniority: mid-to-senior level
Responsibilities
• Manage day-to-day operations of the mall• Provide excellent customer service to shoppers• Manage budgets and financials• Oversee the management team• Ensure compliance with local laws and regulations• Develop and implement business plans• Maintain relationships with tenants and vendors• Monitor and improve tenant sales performance• Handle customer complaints and inquiries• Coordinate with marketing team for promotional activities
Requirements
• Business Planning and Operations Management skills• Budgeting experience• Excellent communication skills• Customer Service skills• Ability to manage a team• Bachelor's degree in Business Administration, Management, or related field required• Experience in managing a mall or retail space is a plus• Knowledge of local laws and regulations pertaining to mall operations is desirable• Experience: 4 to 5 years