Job Description

Position Title, Responsibility Level

Assistant Manager

Reports to

Lead Assistant Manager

Permanent

Bangalore, India

Accounts Receivables:

• Strong knowledge on the O2C domain,account receivable principle and concepts
• Ability to handling a team of 9-12 years O2C professionals with good team management skills
• Will be responsible to manage daily, weekly & monthly transaction reconciliation to be delivered to the stakeholders in timely manner
• Monitor and Report on any deviations/escalation from internal/external customers & handle escalation
• Effective follow up on resolution of overdue receivables, unapplied payments
• Handling unidentified payments received/ Unapplied Cash/ Pre-payments and issues with regard to remittance to be received from Customers
• Clearing cash from respective customer accounts against valid remittance advice
• Reconciliation of Bank Statements, GL accounts & AR excel tracker
• Follow-up with internal/ external customers for information/ query resolution and Recommend continuous improvements to the internal and external team
• Ensure that the assigned targets are met in accordance with KPI/SLA and Internal standards
• Ability to manage expectation from senior management & externals stakeholder
• Evaluate team performance and report the progress on timely manner
• Training the new joiners in the team

Qualification, Experience, Technology know-how & Skillsets required:

• Minimum Qualification - Graduation in Finance or Accounting with 9-12 years of experience in O2C domain, preferably advertising domain
• Strong knowledge on customer query resolution/dispute management, collection and ledger reconciliations
• Good knowledge on measuring key metrics in the domain
• Should have performed Billing, Collection, reconciliations, cash application, query handling withgood communication skills
• ERP experience - SAP S4 HANA - Preferred/ SAP R3 (Minimum),
• Proficient in MS office - Intermediate/Resilient knowledge on MS Excel
• Keen attention to detail & delivering to the deadlines
• Clear and concise way of expressing ideas and requirement
• Strong analytical & problem solving ability
• Able to motivate self & the team