AddressAssistant Manager – Implementation Manager- Deloitte Support Services India Private Limited
Everyone knows technology is the fastest changing industry in the world. We’re shaping our IT landscape by transforming how we deliver our IT change projects, and we need you to join us. You’ll build collaborative relationships in a team that brings together extremely talented individuals who have enjoyed long careers at Deloitte and many new people like you. Join them at this exciting time and you will be enjoying the kind of professional development where you can explore your potential.
As an Implementation Manager within the internal IT department at Deloitte, no two projects will be the same. You will be persistent, analytical and flexible in your approach to delivering high-quality IT projects to Deloitte Partners and staff.
Working for a project manager the Implementation Managers (IMs) works within a project team leading the technical delivery of the IT infrastructure of a project. IMs have a key role interfacing between the project and IT Operations function. IMs are typically responsible for delivering between 3 and 8 projects concurrently.
IMs report to the appropriate Implementation Managers team Lead for operational delivery and other engagement related matters.
IMs report to the appropriate Project Manager for operational delivery related matters and will be line managed by the relevant Implementation Management team lead.
Responsibilities
The Implementation Manager will have responsibility for:
- Working with Project Managers, Infosec, Deloitte Business Security, Solution Architects, internal and 3rd party teams to deliver IT and infrastructure projects by
o Implementing the detailed design created by the Solution Architect ensuring the solutions meet the business objectives of the project whilst conforming to Deloitte standards and industry best practice
o Managing the creation of comprehensive and high-quality documentation
o Supporting the Transition Readiness and Service Transition teams to ensure the acceptance of the solution into the live environment by the owning operational team
- Supporting where appropriate the Project Manager create the business case
- Supporting Project Managers in identifying and managing risks and issues
- Support Project Managers in the creation and updating of the project plan
At Deloitte, we’re all about collaboration. And nowhere is this more apparent than among our 2,000-strong internal services team. With our combined specialist skills, we provide all the essential support and advice our client-facing colleagues need, right across the firm. This enables them to focus all of their efforts on delivering the best service possible to their clients. Covering seven distinct areas; Human Resources, Clients & Industries, Finance & Legal, Practice Support Services, Quality & Risk Services, IT Services, and Workplace Services & Real Estate, together we live, breathe and deliver the Deloitte experience.
Location: Hyderabad
Work shift Timings: 1:00 PM to 10:00 PM / 2:00 PM to 11:00 PM (7:30 AM to 5:00 PM UK Time)
Qualifications
- Bachelor of Engineering/ Bachelor of Technology
- 7+ years’ experience in a similar role and Enterprise organisation.
Essential
To qualify for the role, you must have:
- Proficiency in Windows architecture & deployments
- Understanding of core network technologies
- Documenting and handing over solutions to operational teams
- Working with Prince 2 project and ITIL methodologies
- Implementing ITIL, Agile, Prince2 concepts, MS Office
- Proficiency in Business Communication Skills
- Experience working with multiple stakeholders
- Service Design and Governance
- Strong knowledge of Windows architecture, deployment considerations and structured infrastructure methodologies
- Good understanding of core network technologies
- Implementing solutions based on low level designs
- Experience of documenting and handing over solutions to operational teams
- Experience of working with Prince 2 project and ITIL methodologies
- Managing 3rd party and internal resources to deliver projects
- Experience of communicating complex solutions to non-technical project stakeholders.
- ITIL4 Foundation Certification
- AZ 900 Azure Fundamentals certification
Desirable
- Proven understanding of change management processes in a fully change managed environment (ITIL)
- Previous experience of deploying and managing a variety of security products
- Excellent troubleshooting and problem resolution skills
- Experience of working to aggressive and changing deadlines
- Good verbal and written communication skills
- Working independently and as part of a team.
How you’ll grow
At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte’s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.
Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.
From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
Requisition code: 168694
