Address Empower every person and organization on the planet to achieve more. That’s what inspires us, drives our work, and pushes us to challenge the status quo every day. At Microsoft, we also work to empower our employees so they can achieve more. We believe we should each find deep meaning in our m work and we ensure employees have the freedom and the reach to help make a difference in the world.
We are looking for an insatiably curious HR professional to partner with our people manager community. This role will coach managers in key people processes. Additionally, the role will have program leadership responsibilities in specific areas of the employee life cycle – influencing processes to ensure they align to culture and strategic business priorities. For that reason , this role would best suit a data centric HR professional who has had prior experience leading programs and collaborating with Multiple stakeholder.
As part of this team, you will not only collaborate closely with the Microsoft India manager community but will also have the unique opportunity to engage with colleagues across Asia on a diverse range of projects. These projects are designed to enhance and evolve our current HR processes, ultimately ensuring their successful implementation. This collaborative environment provides an exciting platform for you to contribute your expertise, foster cross-cultural relationships.
Responsibilities
Employee Relations
- Addresses issues that deviate from established company policies/culture in routine programs, in collaboration with internal team members or peer disciplines (e.g., Talent Acquisition, Compensation); documents cases and monitors cases to identify trends; escalates issues to more senior team members or team lead when necessary.
- Assists/Partners with Employee Relations Investigations Team (ERIT) and/or Office of Legal Compliance (OLC) in investigations and implements appropriate remediation in conjunction with a business, region, or geography; maintains appropriate documentation of issues.
- Identifies and reports trends related to employee relations; proposes data-based recommendations on resolving employee relations issues by consulting with team lead.
HR Solutions Consulting
- Provides consulting services to employees and managers by researching, answering questions, and proposing recommendations to facilitate decision-making and improve Human Resource (HR) programs and processes.
- Conducts, informs, and/or participates in cross-functional data analysis related to processes managed. artners and communicates with Human Resources Business Insights (HRBI) and/or Human Resources Business Partnership (HRBP) on organizational health diagnostics; identifies and presents trends/insights in a structured way; escalates risks and concerns. Interprets reports based on the business/regional/geographic context; makes ad-hoc, data-driven recommendations by doing research and communicating with business leaders.
Capability Building
- Conducts one-on-one consulting/coaching with managers on performance management and related developmental processes based on established training agenda and communication plans; coordinates training sessions for employees and managers.
- In partnership with peer disciplines and professions (e.g., Learning and Development), manages/implements scalable capability building projects, programs and/or services (e.g., special community, manager capability, and onboarding) by leveraging existing resources for a business, region, or geography.
- Uses data to understand training needs within a business, region, or geography; recommends customized solutions (e.g., training, communication) to address capability gaps.
HR Project and Programs
- Contributes to the execution, implementation, and/or operation of scalable Human Resources programs and processes (e.g., talent development and management, rewards, employee movement) and ensures they align with business plans.
- Supports the implementation of local Human Resource (HR) projects or programs (e.g., critical positions retention, mid-year performance checkpoint) based on established action plan.
- Leverages, aligns, and integrates communication strategies and messages from the Center of Excellence (CoE) and customizes the messages (e.g., resource documents, training documents, presentations, web-based information) for a business, region, or geography.
Operational Compliance
- Understands and applies Microsoft values and Human Resources (HR) policies regarding supported projects and programs; advises employees and managers on compliance to policies and procedures.
- Identifies opportunities to localize/update policies and procedures related to managed Human Resources projects and programs; provides input and solutions to team lead.
Queue Management
- Participates in handling queries coming through the Customer Relationship Management (CRM)/queue management system; supports the documentation of cases as requested; maintains information security and confidentiality.
Other · Embody our culture and values
Qualifications
Required/Minimum Qualifications
- 5+ years experience with Human Resources or Business programs/processes
o OR Bachelor’s Degree AND 3+ years experience with Human Resources or Business programs/processes.
Additional or Preferred Qualifications
- Senior Professional in Human Resources (SPHR)/Society for Human Resources Management-Certified Professional (SHRM-CP).
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
