Airtel has an extended workforce or outercore of 50k+ employees spread across the country. The associates take care of a multitude of value added jobs including managing customer relationship at the stores, selling as the face of Airtel to customers and retailers, network installation, etc. In Kerala circle, we have 1500 as the total number of employees in the extended workforce. This position takes care of extended workforce lifecycle from hiring until exit. Here are a few responsibilities that you will be accountable for -
- Partnering with business heads on open requirements for the geography
- Interfacing with staffing partners to fulfil open requirements ( M.O.M hiring)
- Managing recruitment drives and melas for open mandates along with staffing partners
- Onboarding associates on functional and cultural nuances of Airtel along with agency partners ( M.O.M hiring)
- Addressing workforce grievance for associates
Liaising with agency partners to solve for life cycle queries including payroll, performance, exit, etc.