AddressGlobal People Operations Manager
Job Profile : Global People Operations Manager
Roles & responsibilities:
Strategic Global HR Process Development:
- Design, implement, and optimize end-to-end global HR processes, including but not limited to onboarding, offboarding, performance management, and employee engagement.
- Collaborate closely with leadership and cross-functional teams to ensure HR processes align with business objectives and foster a positive employee experience
Policy and Procedure Establishment:
- Custodian of comprehensive HR policies and procedures that adhere to global regulations and best practices.
- Rippling/ HRIS Tool Expertise
- Possess in-depth knowledge of Rippling or similar HRIS tools to streamline and automate HR processes.
- Configure, implement and maintain the Rippling platform to support global HR operations
- Provide training and ongoing support to employees and HR staff on the effective use of Rippling.
- Collaborate with external providers and Quince s engineering team to ensure that we automate all repeatable processes
Employee Relations:
- Foster a positive and inclusive work environment by handling employee queries with sensitivity and professionalism.
- Address employee concerns and disputes, ensuring timely resolution and adherence to company policies.
- Understand common issues and proactively resolve them through better use of processes and technology
Data Analytics and Reporting:
- Leverage data and analytics to provide insights into HR metrics and trends.
- Develop and generate regular reports to help leadership decisions related to workforce planning, employee performance, and engagement.
Skills required:
- Masters degree in Human Resources, Business Administration, or a related field.
- Demonstrated expertise in using Rippling or similar HRIS tools.
- Strong understanding of Global People Processes.
- Excellent interpersonal and communication skills with the ability to work collaboratively in a cross-functional and multicultural environment.
- Strategic mindset with the ability to align HR initiatives with business goals.
