Address- Performing different types of massages, beauty treatments, and wellness therapies.
- Maintaining detailed records of massages, treatments, and therapies performed on each spa guest.
- Communicating with guests during massages to adjust massage techniques as required.
- Resolving guest complaints and reporting any accidents to the supervisor.
- Cleaning and sanitizing work areas, changing treatment room sheets, spa room decor and sterilizing all instruments and equipment before each use.
- Explaining massages, treatments, and therapies to guests and providing suitable recommendations as needed.
- Ensuring that the spa is adequately stocked with spa supplies and reporting shortages to the supervisor.
- Enquiring about guests medical conditions and allergies before providing spa services.
- Upselling/Cross selling as and when required
- Ensure high standards of service is maintained throughout the spa facility
Skills: Upselling, supplies, Service
Experience: 0.00-2.00 Years
