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Form of work As a Fashion Consultant in our retail establishment, you will be responsible for providing exceptional customer service while assisting clients in selecting and purchasing clothing and accessories that meet their individual style preferences and needs. Your primary objective will be to enhance the shopping experience of our customers by offering personalized fashion advice and guidance. You will also be expected to stay updated on the latest fashion trends and product offerings to effectively assist customers in making informed purchasing decisions.
Responsibilities:
Provide personalized styling advice to customers based on their body type, preferences, and occasion.
Assist customers in selecting clothing, accessories, and footwear that complement their personal style and fit requirements.
Stay informed about current fashion trends, designer collections, and product offerings to provide relevant recommendations to customers.
Offer guidance on coordinating outfits, mixing and matching pieces, and accessorizing to create cohesive looks.
Demonstrate product knowledge by explaining features, materials, and care instructions to customers.
Handle customer inquiries, complaints, and returns in a professional and courteous manner.
Maintain a clean and organized retail environment, including merchandise displays and fitting rooms.
Collaborate with other team members to achieve sales targets and ensure customer satisfaction.
Participate in ongoing training and development programs to enhance product knowledge and customer service skills.
Actively promote sales initiatives, promotions, and loyalty programs to drive store revenue.
